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Job Details

Id: 10222

   

Sector(s):

Sales + Customer Service

 

Arts Management + Administration

   

Job Title:

Client Liaison Intern

Organisation Name:

ToddlerTunez

Organisation URL:

https://www.toddlertunez.com/vacancies

Location:

London - London + Greater London

Salary:

Intern National Minimum Wage adequate to age group

Conditions:

Fixed Term

Date Posted:

11/02/2020

Closing Date:

21/02/2020

   

Job Description & Person Specification:

The Role
ToddlerTunez are recruiting an intern with a love for creativity and education, to be a key player in the growth of a cutting-edge London-based startup. The successful candidate will work closely with the company directors. Focus of the role will be supporting the delivery of ToddlerTunez’ Marketing Strategy together with Director Lea Rozencwajg Henry and Account Management for new and existing clients. The successful candidate will have an excellent phone and email manner and will be excited to follow ToddlerTunez clients’ journeys and our creative sitters’ careers. We are looking for a candidate who is interested in a career in Sales or Account Management and has interest in Marketing as most of the dayto-day job will involve developing relationships with customers and artist sitters that ToddlerTunez represents. The role is particularly suited to someone who is eager to gain experience in a startup environment, as it will involve working closely with the two cofounders, learning aspects of running a startup. We are looking for a fast learner who can work independently. The role is designed to be flexible following the development of the startup, starting with a part-time arrangement for the first three months, and the possibility of an internship extension, possibly full time. The role will allow for flexibility in working location for part of the working week. ToddlerTunez is an Equal opportunities employer and encourages applications from all backgrounds. To arrange discussing the role, please email info@toddlertunez.com 


ToddlerTunez
At ToddlerTunez, we are a young team of eager professionals who aim to equip children with enriching multidisciplinary creative knowledge, whilst nurturing a community of guilt- free working parents who know their children are engaging in meaningful activities while they are away or busy. We are the first company in the EU to combine tailored creativity activities with babysitting. ToddlerTunez is a UK based service which combines the essential need of babysitters with the expensive cost of 1-1 creative lessons, creating an affordable and rewarding experience for both families and children. We are a friendly company that aims to deliver its best to its clients in a communicative, educational and passionate manner. As the benefits of early artistic education are still not fully understood by most, we strive to be accessible for explaining the approach and benefit of our concept. 

LINE MANAGERS
ToddlerTunez Co-founders and Directors Lea Rozencwajg Henry and Corinna Bordoli 

Duties
The successful candidate will be responsible for promptly following up any new website subscription or form submissions, calling and emailing prospective customers, making sure that the largest number of subscriptions turn into sales and that families are matched with the perfect sitter with the best possible price plan. In order to encourage a sales driven attitude, the successful candidate will be considered for receiving a monthly bonus depending on her/his achievements. The role will require mediation between families and sitters. As the relationship with the client develops, the post holder will be responsible for mediating between any issues rising between sitters and families and selling memberships or recurring packages to existing clients. 

Tasks may include but are not limited to: 
  • Client liaison both by email and phone
  • Chasing clients for information/payments
  • Content creation: flyers/social media posts/vlogs/blogs
  • Community management of our social platforms 
  • Sales 
  • Website updates
  • Newsletter content sourcing 
  • Membership package design 
  • Manning stalls at fairs 
  • Proofreading
  • Research for advertising and general company development 
  • Press release drafting 
  • Always looking for opportunities to grow our brand awareness 
Person Specification
Essential 
  • A passion for the arts, education and ToddlerTunez’ mission
  • Excellent copywriting skills 
  • Outstanding interpersonal skills, with the ability to interact with people from all backgrounds and ages with confidence, using tact and diplomacy 
  • Excellent phone manner and written communications skills 
  • Experience cultivating new relationships 
  • A methodical approach and eye for detail 
  • Fast learner capable of working independently and promptly reporting to line managers 
  • Excellent customer service skills. 
Desirable 
  • Sales or Account management experience 
  • Interest in the Start-Up and Entrepreneurship ecosystem 
  • Good eye for design 
  • Video editing skills
  • Experience managing social media accounts 
  • Experience using illustrator
  • Additional language(s) 

Terms
Job Title: Client Liaison Intern
Line Managers: ToddlerTunez’ Directors
Start date: March 2020 or as early as possible
Contract Type: Intern, three months, part-time. Intention to make the role full time and extend the contract. Flexible working hour arrangement to be considered for the successful candidate.
Normal office hours are 10am-6pm Mon-Fri
Gross Starting Salary for the first three months: Intern National Minimum Wage adequate to age group. Bonuses for sales achievements will be considered monthly. 

To apply please email your CV (max. two pages) and a covering letter (at least one page, max. two pages), outlining in detail why you are applying for the role and how your skills and experience make you a suitable candidate, to Lea Rozencwajg Henry and Corinna Bordoli info@toddlertunez.com 
Applications without a covering letter will not be assessed. Quote CLIENT LIAISON INTERN APPLICATION in the subject line. Please include contact details of two referees. If you have any questions about the role or the application process, please email Corinna or Lea at the address above. Please submit applications by midday on Friday 21st February.

   

CONTACT DETAILS:

 
   

Name:

Lea Rozencwajg Henry and Corinna Bordoli

E-mail:

info@toddlertunez.com

Tel.no.:

N/A

Address:

N/A

   

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