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Job Details

Id: 9721





Arts Management + Administration


Job Title:

Duty Manager

Organisation Name:

Museum of Science and Industry

Organisation URL:


Manchester - North West


£22,805 per annum + benefits


Full Time

Date Posted:


Closing Date:



Job Description & Person Specification:

Are you a confident problem solver and inspiring leader with a passion for customer service? 

As the world-leading group of Science and Industry museums, our Operations team ‘think big’ when it comes to maintaining a secure and engaging environment for our diverse audiences to grow their ‘science-capital’ and leave feeling inspired. 

To help us stay committed to this task and remain truly open for all, the Science and Industry Museum in Manchester are looking for Duty Managers to join their dynamic team, on a permanent basis. 

In this role, you’ll be responsible for the successful and safe operation of our unique cultural site. You will lead our visitor experience team to ensure the museum looks great for our audiences, from the welcome they receive to the fond farewell – and everything in between!

Joining us, you will know what good customer service looks like and bring experience of leading, motivating and developing customer or visitor facing teams. You will have a professional approach and excellent communication skills, allowing you to effectively handle any incidents or complaints which arise during your shift as well as a good working knowledge of health and safety at work. 

You will be offered excellent benefits, including 24 days annual leave (rising to 29 after 5 year service) in addition to bank holidays, an excellent employer contribution pension scheme and numerous staff discounts whilst developing your career in a world class museum group. 

Please visit our website for more information.





Eric Stonehewer
Science Museum Group




Exhibition Road


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