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Job Details

Id: 9500



Internet + Digital


Finance, Fundraising + Development


Job Title:

Chief Technology Officer

Organisation Name:

The Audience Agency

Organisation URL:


London, Manchester or home based - North West


Dependent on Skills & Experience


Full Time

Date Posted:


Closing Date:



Job Description & Person Specification:

Chief Technology Officer

Full time – Permanent Contract

Description of role and person specification

Deadline for applications: 29th June at 12 pm

For full job and application details, visit

Interviews will take place, at our London office, on dates to be confirmed.

Please see the Application form for information about how to apply; please contact us on 0161 234 2956 or if you require this information in an alternative format.

The Audience Agency

The Audience Agency is the national authority on audience behaviour and strategy. We are an experienced team of specialists working in the arts and cultural sector that provide a wide variety of audience insight, research and consultancy services. As a thriving, fast growing not-for-profit organisation we work with hundreds of clients that are comprised of organisations of all sizes across the sector, providing sound advice, cutting-edge intelligence and breakthrough ideas to develop and grow their audiences. For more information about our organisation see

Background to the post

The Audience Agency is a leading force in the development of an intelligent data culture in the arts and cultural sector. As a not-for-profit organisation funded by Arts Council England (and through providing commercial information services to the arts sector), it operates one of the largest cultural data programmes in the world - nearly 1,000 organisations use Audience Finder and related products.

The 4-years of “Sector Support” funding that has now been confirmed for Audience Finder from Arts Council England has kick-stared an ambitious new programme of growth and development. Beyond the data itself, in the words of the Department for Digital, Culture, Media & Sport’s Culture Is Digital white paper, we wish to use “technology to drive audience engagement, boosting the digital capability of cultural organisations and unleashing the creative potential of technology.”

The Audience Agency’s partnerships with the BBC, Nesta and The Space cornerstone out commitment to this objective. We have great ambitions for our unique platform and are seeking a CTO who can develop and deliver a fresh vision to transform both The Audience Agency and the sector at large. In developing a unique business model, building on our current value and success, we anticipate that our platform will become the go-to place for cultural agencies seeking data solutions, and for developers wishing to bring new products to the cultural market. Plans include outbound integrations with existing major arts and culture technology suppliers in listings, ticketing and marketing to complement our existing inbound integrations.

We don’t just seek to add value to the existing players but are already in discussions with start-ups and other innovators looking to make the discovery and purchase of, and subsequent engagement with, cultural products seamless and integrated with customers’ lives. This new role will oversee the establishment of The Audience Agency as a platform business, leading the strategic development of technology within the organisation to deliver value to our users and stakeholders.

The CTO will be responsible for keeping TAA at the forefront of technology and engendering a culture of innovation and user-centred design.

They will be responsible for engaging users with our full range of products to ensure that clients make best use of both the free and paid-for offers.

This includes providing an extended range of data products to users and ensuring a truly excellent user experience.

This role would suit a creative and ambitious technologist who:

• has an interest in the arts and culture sector,

• has experience of setting up a managed data and platform service, or managing a product portfolio based on a consumer data platform,

• has technological knowledge of a DaaS/PaaS environment,

• wants to develop their career in a more strategic and commercially oriented role, and

• is looking for an opportunity to grow their professional profile.





Gareth Davies
The Audience Agency


0161 234 2956


Green Fish Resource Centre
46-50 Oldham Street
Lancashire M4 1LE


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